Polmed Chat: Real-time Communication with Service Centre Consultants
Polmed Chat is a free Android application developed by Cellfind PTY LTD, designed specifically for members of Polmed Medical Scheme. With this instant messenger, users can have online, real-time conversations with Service Centre consultants, eliminating the need for phone calls or emails.
The main features of Polmed Chat include the ability to clarify simple enquiries without contacting the call center or sending emails. Users can expect speedy resolutions to their enquiries, thanks to the real-time responses provided by the consultants. Instead of receiving SMS messages, users will receive instant messaging (IM) messages, improving accessibility and convenience.
Polmed Chat also allows users to ask benefit and claim-related enquiries, ensuring that they have all the necessary information at their fingertips. The application prioritizes human interaction, allowing users to chat with a person instead of an automated system, which enhances the overall user experience.
Overall, Polmed Chat offers Polmed Medical Scheme members a convenient and efficient way to communicate with Service Centre consultants, making it easier to obtain the information they need.
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